Will Online Courses Create Employer Support for a Certification Culture that Disintermediates Higher Ed?

Photo by Avi Richards
Photo by Avi Richards

Ryan Craig, education venture capitalist and author of the 2015 book, College Disrupted: The Great Unbundling of Higher Education, walks us through the Utopian scenario of a whole new class of teaching institutions that will unbundle education. These new organizations will provide another more cost effective option for a large number of students, sparing them from the expense of the classic ivy covered wall setting of the higher education. They may give up the typical bells and whistles of the undergraduate experience, but instead they will gain concrete measurable skills in demand from employers. THe learning opportunities will be delivered inexpensively online or to large groups and may happen in a more institutional setting like a classroom in an office park.

Sajith Pai, an employee of The Times of India (India’s largest media group) and well-known blogger who specializes in learning on his blog,  reviewed Craig’s main chapters and calls out three key developments that may prove a boon to future generations of learners (and may mean extraordinary success to the company that can also deliver these services to larger economies like China or India):

“Competency-based learning or education (CBE): This starts with capabilities required by employers and works backward to build assessments to judge / measure capabilities, and then determines the required curricula. Done well, CBE reduces the cost of delivery of online education by half. It is also higher on efficacy as it replaces the credit-hour model where you have to demonstrate mastery in an arbitrary period of time.”

Companies  like Coursera, Udemy, EdX, Kahn Academy and hundreds of other smaller players have already flooded YouTube, Facebook, and Google with their training modules. Married together with an assessment revolution among American employers, where they truly review candidates based on certified skills, these sites could be the key to a true upheaval in the intersection between higher education and employment, with significant consequences for old-line colleges. For now, these courses are wonderful add-ons to a job seeker’s resume, showing engagement and skills, but they are certainly not going to substitute for a degree program in bricks and mortar institutions…for now.

Add to this interactivity in the learning environment. Right now we already have algorithm-driven “smart” testing platforms such as Testive where questions grow ever harder as the learner becomes more competent in answering. Also called “Adaptive Learning,” Sajith Pai has this to say about a platform that sharpens the curve as the learner improves:

“Adaptive learning: Combining adaptive learning with CBE is the killer app of online education. While adaptive learning is distinct from CBE, it usually accompanies it. Adaptive learning allows students to learn at their own pace by varying each future lesson in accordance with their performance or progress thus far. Adaptive learning is seeing a surge thanks to the availability of telemetry data due to tablet / phone usage. Telemetry data includes stuff such as movement in tablet, is student switching in and out of the program, ambient noise etc. Factoring in this data enables better program and delivery design.”

We can imagine that if testing can be leveled, automatically, then human resources departments may begin to take these online certifications more seriously because the system can then deliver a consistent level of  significant rigor in the learning process.

Lastly,  Ryan taps into the preferred environment of his audience: gaming and media.  21st Century learners have grown up with attention spans that respond directly to how engaged they are with imagery and movement of text and pictures in any given app or site or program.  So, he feels that along with interactivity, “gamification” will also drive the future of learning online. As Sajith Pai summarizes:

“Gamification: In video games, players are able to focus energies due to interactivity and competition. Thus integrating rewards and recognition such as badges, leaderboards, challenges into curricula can help enhance student engagement and improve outcomes.”

Lastly, Craig insists that models that allow learning to happen in chunks of intense focus are more appealing than the typical short “credit-hour” model.  When a student is engaged, an arbitrary stopping point based on a bell ringing and class “letting out” can be replaced with an online system that can enable a learner to choose duration of study, by what Pai calls a state of, “flow, or a zone of intense focus on learning. This can be done by enabling an environment of challenging work that stretches the individual, with clear goals and consistent feedback.”

In upcoming blog posts, I will review online certification programs such as those that Microsoft and Google currently offer.  These are certainly worthwhile endeavors that while they do not currently substitute for a degree, certainly can support your candidacy in a number of entry and mid-level jobs.  Already, these certification programs are coming into their own.

To read Pai’s full summary, visit here: http://sajithpai.com/wp-content/uploads/2015/12/College-Disrupted-a-summary.pdf

 

Meeting Etiquette in the Online Era: A Program Manager’s Plea!

board room
Photo by Benjamin Child.

I caught up recently with a tech industry Program Manager, Jennifer Westberg, who spends an awful lot of her time setting up and facilitating meetings at her company in suburban Boston.  I was hoping to get a handle on meeting etiquette, particularly for people using Outlook or other online group calendaring solutions, and she walked me through the basics. So, listen up because as she said,

“Here are the basic rules of being a meeting invitee, people:
1. You have just a few options when a meeting request comes in electronically: accept, accept tentatively, or decline. Don’t have your calendar set up so that it just appears and you are not making a decision at all: it’s a) lazy and b) inconsiderate of the meeting organizer. I will add in the “why” behind this:  The organizer can’t set an agenda if they have no idea who’s attending. That means they also can’t get a room booked – they don’t know what size; they can’t order the right number of snacks, drinks or a meal – and we all love meetings with snacks/a meal; they can’t properly invite others-and when we say others, remember these others might be people who can fast-track your project or take work off your hands – the guest list can be very important to your success.  Help your meeting organizer maximize efficiency and effectiveness, it will help you in your job.

2. Send your acceptance / declination within a reasonable period of receiving the invitation (say, a day or so). Don’t wait until just before the meeting. If you do, the implication is that you’re waiting to see if something better comes along.  Or I as a head hunter will add that you just appear sloppy – and no one likes a sloppy co-worker. Trust me on this one.  “Sloppy” is never an adjective I wanted to hear in a reference check!

3. If you would like a meeting to be rescheduled – maybe because you’ll be busy for the next week or so – don’t wait until *the morning of* the meeting to request it. Request the change as soon as you know you’ll be busy. Your schedule is not the only one affected and it’s a major hassle for the organizer. Note:  also check your personal calendar.  I just did this very thing and missed a meeting because I forgot that it would be school vacation week when I booked the appointment:  My bad!  and many mea culpas and a hassle for my colleague.  So, we all do it, but try not to inconvenience others.

4. If you *do* request a change, don’t complain when the meeting is rescheduled to lunch (or early in the morning or late in the day); it’s often the only time left.

5. If you’re going out on vacation a) block off your calendar (if you don’t know how to do this, get someone to show you) and b) decline any meetings to which you’ve been invited. Again, it’s a courtesy. Jennifer says she can’t tell you how many meetings she has organized where a person key to the agenda didn’t decline the meeting but was out on vacation – Again, as a headhunter, I have been there and it is a waste…of…time… very frustrating for those in the room when the news comes in that the knowledge-holder won’t be in attendance.

6. Be on time. Being late sends the message that you think your time is more valuable than everyone else’s in the meeting. There are valid reasons to be late but ‘I’m just always late’ isn’t one of them. And, with 20-years as a consultant working regularly offsite in conference rooms and corporate lobbies, I’ll piggy back on this to say that with tablets, laptops, cell phones etc. getting to a meeting early isn’t a waste of your time anymore as you can be working up until the moment that meeting commences.  Or, even better you can be chatting with the other attendees and forming personal connections – something that is sorely lacking in many offices these days.

 

Thanks again to Jennifer for sharing her thoughts on Meeting Etiquette.